Position

/职位

Service Supervisor

服务主管

Qualification/任职资格　

Department

/部门

Sales Dep.

营销部

Education

/教育背景

Major in mechatronics or similar, college degree or above

机电一体化专业, 大专以上

Superior manager

/直属上级

General Manager

总经理

Experience

/经验

>5 Years related

五年以上行业经验

Job description: 岗位职责描述

General Tasks岗位职责:

Leading 管理:

Work as a team by targets and strategies which   are committed with the department Manager 按照部门经理设定的工作目标和策略作为团队一员进行工作。

Coaching 培训:

Support the work of the other departments,   training the new coming service engineers. 支持其他相关部门的工作, 培训服务部新进员工。

Outlook  5S责任区域管理:

Assure   good outlook of the responsible area as fixed in the house keeping plan.保证5S责任区域内的外观。

Special Tasks 专业职责:

à On-site installation & training to end users. 客户现场安装调试及交机培训。

à On-site or online service to end users under warranty. 保内维修服务。

à Quote & assign spare parts/ labor for on-site service to end users   out of warranty.保外维修服务报价, 备件/工时安排以及服务工单指派。

à Spare parts   managing. 备件库存管理。

à Take part in quality   failure analyze meeting. 参与质量失效会议。

à Other assignments   by leader 公司指派的其它任务。

Regularly   Reports 日常报表:

à  Installation Report 交机报告

à  Testing Cutting Confirmation   Report 安装试车合格书

à  Service Report 服务报告

Others 其它要求:

à  Experienced in turning   machines is preferred. 有车床售后服务相关经验优先考虑。

à  Willing to travel. 愿意接受经常出差状态。